Information on returns and refunds

Information on returns and refunds

Information on returns and refunds details

Returns Policy:

1. Returns within 14 days: We accept returns within 14 days of purchase. To be eligible for return, items must be in the same condition you received them, unused and with all original tags attached.

2. Easy Returns Process: To make a return, please contact us within the 14 day period and provide your order number and a brief explanation of the reason for the return. We will send you detailed instructions on how to proceed.

3. Refund or Credit: We offer two options for returns: full refund of the amount paid or credit towards a future purchase, at your discretion.

4. Shipping costs: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item.

5. Restrictions: Some items may be subject to return restrictions for hygiene or safety reasons. Please check the product description for any specific return information.

Contact us:

For any questions or additional assistance regarding returns, please do not hesitate to contact us outlet@maryluxeboutique.com