Servicebedingungen

Terms and Conditions of Sale

The offers and sales of products on the website maryluxeboutique.com are governed by the following General Terms and Conditions of Sale (the "Terms").

The products purchased on maryluxeboutique.com are sold directly by Mary Luxe Boutique.

Mary Luxe Boutique is duly registered with the Milan Companies Register (REA no. 2732290) with tax code and VAT number 13574410968.

The registered office of Mary Luxe Boutique is located in Italy, 20126 Milan (MI), Via Bernardo Rucellai, 20.

For any inquiries, you can contact Mary Luxe Boutique at the email address outlet@maryluxeboutique.com.

1. Customer Service

1.1. For any requests for information or assistance, the Customer may contact Mary Luxe Boutique at the email address outlet@maryluxeboutique.com.

2. Commercial Policy

2.1. Mary Luxe Boutique sells products on its website, maryluxeboutique.com, exclusively to end consumers for personal and non-commercial use.

2.2. The term "consumer" refers to any natural person acting on maryluxeboutique.com for purposes unrelated to their commercial, business, or professional activities. If the Customer is not a "consumer," they are advised not to make purchases on maryluxeboutique.com.

2.3. In line with its commercial policy, Mary Luxe Boutique reserves the right not to accept orders from parties other than consumers or for non-personal purposes. Additionally, Mary Luxe Boutique reserves the right to cancel or refuse orders placed by automated systems, such as software, bots, crawlers, or scripts, or by third parties placing orders on behalf of users.

2.4. These Terms apply exclusively to the offering, submission, and acceptance of orders for the purchase of products on maryluxeboutique.com between the Customer and Mary Luxe Boutique. These Terms do not regulate the sale of products or services by third parties that may be present on the website via links, banners, or other hyperlinks.

2.5. The offers on maryluxeboutique.com are intended exclusively for individuals aged 18 and above.

3. Conclusion of the Contract with Mary Luxe Boutique

3.1. To purchase one or more products, the Customer must add them to the cart, select the preferred payment method and delivery option, and submit the order, which will be treated as a contractual purchase proposal. Upon receiving the order, Mary Luxe Boutique will send an Order Confirmation, which does not constitute acceptance but merely an acknowledgment of receipt. The sales contract is concluded only when Mary Luxe Boutique sends a separate Shipping Confirmation containing shipment details.

3.2. The Order will include a reference to these Terms, a summary of the essential characteristics of the ordered products, their price (including VAT and applicable taxes), the payment methods, and the delivery options.

3.3. The Order will be stored in Mary Luxe Boutique’s database for the necessary processing period and in any case for the period established by law. The Customer can check the order in the "Order History" section of the website.

3.4. The available language for order completion is Italian.

3.5. Mary Luxe Boutique reserves the right not to accept orders if there are insufficient solvency guarantees, if the order is incomplete or incorrect, or if the products are unavailable. In such cases, Mary Luxe Boutique will promptly inform the Customer via email, stating the reasons for order rejection. If the products are unavailable, the Customer will be informed within 30 days from the order submission date.

4. Warranty for Product Defects and Non-Conformities

4.1. The products sold on maryluxeboutique.com are new and of high quality, purchased directly by Mary Luxe Boutique from manufacturers and authorized retailers.

4.2. Mary Luxe Boutique does not sell used, defective products, or products that do not meet the required quality standards.

4.3. The main characteristics of the products are presented in the respective product descriptions on the website.

4.4. For purchases made on maryluxeboutique.com, the regulations under the Consumer Code (Legislative Decree No. 206 of September 6, 2005) regarding product defects and non-conformities apply.

4.5. Mary Luxe Boutique guarantees that the products sold comply with the provided descriptions and are free from conformity defects, as required by Article 129 of the Consumer Code.

4.6. In case of a conformity defect, the Customer has the right to request product repair or replacement, or contract termination, under the terms and conditions provided by the Consumer Code.

5. Product Prices

5.1. The price of the products, as indicated on the product page at the time of order submission, includes VAT and all applicable taxes. The Customer must pay the price shown at the time of order submission.

5.2. Product prices may be subject to changes. The Customer must check the final price before submitting the order.

5.3. If a product's price is incorrect due to technical errors, Mary Luxe Boutique will contact the Customer to confirm if they wish to purchase the product at the correct price. If the Customer chooses not to proceed, the order will be canceled, and any payment already made will be refunded.

6. Shipping and Delivery of Products

6.1. The costs, delivery times, and shipping methods are detailed in the "Shipping" section of maryluxeboutique.com. It is advisable to review this section before making a purchase.

7. Privacy

7.1. Personal data collected through maryluxeboutique.com will be processed in accordance with privacy regulations, based on principles of fairness, transparency, and confidentiality, in compliance with Legislative Decree No. 196/2003 and EU Regulation 2016/679 (GDPR).

7.2. For more details on data processing, the Customer can consult the "Privacy" section of maryluxeboutique.com.

8. Mary Luxe Boutique Gift Cards

8.1. Mary Luxe Boutique Gift Cards are available in denominations of €50, €75, €100, and €150.

8.2. Gift Cards can only be used for online purchases on maryluxeboutique.com.

8.3. Gift Cards are valid for 12 months from the date of purchase. Once expired, the credit will no longer be usable or refundable.

8.4. Gift Cards are non-refundable and cannot be replaced in case of theft or loss.

8.5. If the Gift Card value does not cover the entire order amount, the Customer can complete the payment using Credit Card, PayPal, or Amazon Pay.

9. Payment Methods

9.1. Mary Luxe Boutique accepts various payment methods, including Credit Card, Debit Card, PayPal, Amazon Pay, Apple Pay, and Klarna. Bank transfers and cash on delivery are not accepted.

9.2. The Customer agrees to receive invoices and credit notes exclusively in electronic format.

9.3. If the Customer pays via Klarna, the amount will be split into three installments.